Privacy Policy

Personal Information

We collect personal information that you provide to us when you:

• Request a quote or apply for insurance coverage
• File a claim or report an incident
• Contact us for customer service
• Visit our website or use our online services
• Participate in surveys or promotional activities

This information may include:

• Name, address, phone number, and email address
• Date of birth and Social Security number
• Driver's license number and driving history
• Property information and location details
• Financial information for payment processing
• Claims history and loss information

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website and search terms used
• Device type and operating system
• Cookies and similar tracking technologies

We use your information for the following purposes:

• Insurance Services: To provide quotes, underwrite policies, process claims, and manage your account
• Customer Service: To respond to your inquiries, provide support, and communicate about your coverage
• Legal Compliance: To comply with applicable laws, regulations, and industry requirements
• Fraud Prevention: To detect, prevent, and investigate fraudulent activities
• Business Operations: To improve our services, develop new products, and conduct business analytics
• Marketing: To send you information about our products and services (with your consent where required)

We may share your information in the following circumstances:

Service Providers

We share information with trusted third parties who provide services on our behalf, including:

• Claims adjusters and investigators
• Repair contractors and service providers
• Payment processors and financial institutions
• Technology and data analytics providers
• Marketing and communication services

Legal Requirements

We may disclose information when required or permitted by law, including:

• In response to subpoenas, court orders, or legal process
• To comply with regulatory requirements and investigations
• To protect our rights, property, or safety
• To prevent fraud or criminal activity

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You have certain rights regarding your personal information:

• Access: Request information about the personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal and business requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Provide personalized content and experiences
• Analyze website usage and performance
• Deliver targeted advertising (where permitted)

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discriminatory treatment

We do not sell personal information to third parties for monetary consideration.

If you have questions about this Privacy Policy or our privacy practices, please contact us: